Foremost's Stability

Will your insurance company be there when you have a claim? If it’s Foremost, you can be sure we will. That’s because you’ve insured your home with a financially stable company — one that will be here and be able to pay your claim if you have a covered loss.

1. Ask how long the company has been in business.

Foremost has been in business since 1952. That’s a long time in the mobile home insurance business. We began insuring mobile homes when they were still called "house trailers." We’ve insured a lot of homes since then and today we insure over one million, countrywide. We began the AARP Mobile Home Insurance Program in 1990 after meeting AARP’s standards for financial stability and dedication to mobile home insurance. AARP also sought a company with a proven reputation for exceeding customer expectations in providing high-quality customer service and one that had high internal standards for policy and claim service. We also committed to developing a unique insurance program for AARP members who own mobile homes.

2. Find out how many active mobile home policies the company has. The more experience a company has with mobile homes, the better the company will be able to predict its losses in a disaster situation and plan for that possibility.

Today we insure over one million mobile homes. In the past 50 years, we’ve weathered hurricanes and tornadoes as well as blizzards and individual catastrophes like home fires. Along the way, we’ve learned a lot about predicting the possibility that you will experience damage to your home -- so we can charge you a fair rate for your insurance policy.

3. Does the company conduct claim satisfaction surveys? If so, what are the results? Ask how quickly the company has handled claims in the past and how they've responded to catastrophe situations.

Foremost regularly conducts claim satisfaction surveys to make sure our customers are satisfied with our claim process. In 2005, over 88% of AARP customers were completely satisfied with the ease of the claim settlement process and the promptness with which their claims were handled. We have Foremost employees located around the country who can inspect your loss without delay and adjust your claim properly.

Foremost responds proactively to major threats and catastrophes. For instance, we track hurricanes even before they hit land so we know what areas will need the most help. If major damage occurs, we set up a storm office in the area and bring in a complete team of field adjusters to help our customers recover quickly.

After a major storm or catastrophe hits, we begin our claim service by helping those customers with the worst damage -- homes that are either completely destroyed or not in livable condition. Then we help people who can still live in their homes. It's a basic rule of claim processing to give our first attention to those who need help most.